1. Who We Are
Flyt Portal Ltd provides travel-related services including flight enquiries, holiday package enquiries, flight and hotel package enquiries and tailor-made travel support.
2. Information We May Collect
When you contact us or submit an enquiry through this website, we may collect information including your name, phone number, email address, travel destination, travel dates, passenger details, package preferences and any message you submit.
3. How We Use Your Information
We use your information to respond to your enquiry, review suitable travel options, prepare quotations, communicate with you about your request and manage any booking enquiry you choose to proceed with.
4. Sharing Information With Travel Suppliers
Where necessary, we may share relevant information with airlines, hotels, transport providers, travel suppliers or other service providers for the purpose of preparing or managing your travel arrangements.
5. Website Enquiry Forms
Information submitted through website forms is used only for dealing with your enquiry and related travel communication. Submitting an enquiry does not create a confirmed booking.
6. Data Accuracy
You are responsible for making sure the information you provide is accurate. Incorrect names, dates, contact details, passenger information or travel requirements may affect the quotation or booking process.
7. Data Security
We take reasonable steps to protect customer information. However, information sent online cannot be guaranteed to be completely secure.
8. Data Retention
We may retain enquiry and booking-related information for administration, customer service, compliance, record keeping and dispute handling purposes.
9. Your Rights
You may have rights regarding your personal data under applicable data protection laws, including the right to access, correct or request deletion of your information. To make a request, contact us using the details on our Contact Us page.
10. Cookies and Third-Party Services
This website uses Google reCAPTCHA on enquiry forms to help prevent spam submissions. Google's privacy policy and terms of service apply to this feature.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Continued use of the website after changes are published constitutes acceptance of the updated policy.
12. Contact
If you have questions about this Privacy Policy, please contact us on 020 3744 6857 or at info@flytportal.com.